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What is multi-factor authentication? Multi-factor Authentication provides additional security for your personal information by verifying your identity when logging into an online account.  Once you...

No, even as a guest you can get Appy Deals if you’ve got the app.

You can lodge a complaint here or call us on 1300 138 297

Yes you can! We are committed to the safety of our customers and wish to promote the conscious and responsible consumption of alcohol. If you would like to discontinue BWS services, you can exclude...

Your delivery can fail for a few different reasons. For eg, if no one was at home to sign for the order, if the driver could not get access to your property or if you were unable to present valid I...

During busy periods our usually rapid delivery service may be running behind. You will be able to track your order once it has left the store and is on its way to you. In the meantime you will rece...

There may have been an issue with finding a third party courier to complete the delivery of your order. You should have received an SMS with further instructions for rescheduling your delivery. We ...

If an order is placed using a gift card, a refund will be issued as a coupon code. We aren't able to return the funds to the same gift card you used to pay. Therefore, this is the fastest way to re...

Refunds normally take 3–5 business days to appear in your account. You should receive a confirmation email for your refund when it is processed at our end. If you have not received a confirmation e...