Delivery Information
- Can my order be left unattended?
- Do you deliver to my suburb?
- Why was I delivered an alternative product, if the product I ordered was not in stock?
- When can I get my order delivered?
- Who can receive my order?
- Can my local BWS Store book a delivery for me?
Delivery Fees
Order Tracking
- Why is my delivery status showing as failed?
- My order is running late but I can’t track it?
- My order is appearing as cancelled but I did not cancel the order?
- Can I get a more specific time for the arrival of my delivery order?
- Can I change my delivery time?
- My order was cancelled but I didn’t cancel it